We will only replace or exchange a product that is defective or is damaged or broken only at the point of the purchase.

We must be informed in case you cannot return your order promptly. Send us an email info@laptoplelo.com and include the invoice number as well as a brief description.

Original box, along with all accessories, should be returned with all accessories.

If the item is delivered to you in a different city rather than Karachi we will offer the Exchange and shipping charges that the customer is responsible for to return the item.

Contact Laptop lelo support at 03353118737 to learn about return shipping options

If you receive a product that isn’t what we’ve described within our catalogue (replica specifications, images and specs) you are not obliged to keep that item and we’ll exchange your product but not refund your money. Please notify us immediately after receiving the item. Send us an email at info@laptoplelo.com  or call us or WhatsApp us at 03353118737